Term & Conditions

The Sunshine gift emporium is committed to ensuring that customer care and service is an integral part of the day to day running of our small business.

As an organisation we will be courteous, helpful, open and honest in delivering high quality gifts, cards and our subscription box. We aim to be professional and positive in our approach to your queries and orders, as well as effective in listening to anybody if they need to express any form of dissatisfaction.

If you are unsatisfied with any item you receive you can return it in its original packaging for a full refund.

PRIVACY & SAFETY

1. Introduction

1.1 What data does The Sunshine gift emporium collect?

We receive, collect and store any information you enter on our website or provide us in any other way.

When an order is placed via our website, we collect the following personally identifiable information

Full Name

Address

Email Address

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page.

1.2 How do we collect this data?

This data is supplied to The Sunshine box at the checkout process via PayPal or Stripe. We receive the details you select at the time of ordering. Information is then stored on our website account, so we can dispatch your parcel to the correct address. We also receive an email from PayPal confirming a purchase has been made and the address you have requested we send the items to.

1.3 Why do we collect this data?

We collect such non-personal and personal information for the following purposes;

· To provide and operate services

· To provide our users with ongoing customer assistance and technical support

· To be able to contact our visitors and users with general or personalised service-related updates and promotional messages

· To create statistical data which we may use to provide and improve our respective services

· To comply with any applicable laws and regulations

So, we require your Full Name & Address so that we can send your parcel to the correct place of residence once it has been completed. We also ask for your email address, so we can get in touch with you should there be a problem.

1.4 Do we share this data?

Your data is not shared with or sold to any outside individuals.

We share your Full Name & Delivery Address with the delivery company, Royal Mail. This is so your parcel can be delivered to you.

1.5 Cookies

Cookies are small pieces of data stored on a site visitors’ browser to track movements and actions on a website. We use cookies for security, to remember log in details and to preload pages already visited.

2. Using Your Data for Marketing Purposes

2.1 Opting In

We require your permission to send any marketing or promotional emails. People must subscribe to our mailing list of their own volition for us to use the data you supply. If you do not your email address will never be used for this purpose.

2.2 Opting Out

If you subscribe to our mailing list but decide you would like to opt out of receiving further marketing emails you can unsubscribe at any time. There is a link on every one of our newsletters and promotional emails that will allow you to remove yourself from the mailing list. Once you have done so you will no longer receive marketing emails from The Sunshine box unless you choose to resubscribe at a time in the future.

2.3 Other Communication

We may contact you to notify you about changes to your account, to troubleshoot problems, to resolve a dispute, to send updates about our business, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any other agreement we may have with you. For these purposes we will contact you via email only.

3. How Do We Keep your Data Secure?

3.1 Data stored digitally

The information collected during the checkout process is stored on our website server. The Sunshine box website is hosted through Big Cartel and they employ the following security measures to ensure all the data collected is secure;

​Big Cartel, LLC (“Big Cartel”, “we” or “us”) provides software programs and services to independent merchants to allow them to host online storefronts and market to their customers (collectively, “Services”). This Privacy Policy explains how Big Cartel collects, uses, and discloses information from merchants when they visit our websites, register for the Services, or otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

This privacy policy applies to the data we collect from and about individuals who set up accounts with us, whom we refer to as “merchants,” as well as individuals who visit our website or communicate with us only. Please note that all online stores hosted or supported by Big Cartel, including those linked from Bigcartel.com, are independently operated by the merchants providing them. Big Cartel does not own or operate any merchant stores and is not responsible for the privacy practices of its merchants. If you visit any storefronts provided by Big Cartel merchants, we encourage you to review and become familiar with their privacy policies and to direct any questions or concerns you have about their data practices to the merchant you are visiting.

We employ security measures on all our devices to ensure data is stored securely.

3.2 Data stored as a hard copy

We do not print any documents with your information present. The only thing printed is a shipping label which is then placed on your parcel and sent to you. Second copies are not produced.

4. Requesting a Copy of the Data we hold

4.1 The process

You can request a copy of all the data we currently hold on file for you. We are legally required to provide this to you free of charge and within a month of the original request.

Please email thesunshinebox@hotmail.com to make this request.

5 Requesting we Delete all the Data we hold

5.1 The process

If you want us to delete all information, we have on file we are legally required to do so should you request it.

Please email thesunshinebox@hotmail.com to make this request.

6. Policy Updates

6.1 Modifications to our Privacy Policy

We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.